Cusromer Service Representative applicants have rated the interview process at Ramp with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 36.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Cusromer Service Representative roles take an average of 11 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Ramp overall takes an average of 19 days.
Common stages of the interview process at Ramp as a Cusromer Service Representative according to 20 Glassdoor interviews include:
Phone interview: 33%
Skills test: 19%
One on one interview: 14%
Group panel interview: 14%
Presentation: 11%
Background check: 6%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
It was lengthy. Recruiter kept me well informed. I had roughly 6 interviews including a 45 minute presentation that I spent roughly 20 hours prepping for. Despite positive feedback through the process I was rejected via email with no feedback at the end. Given the amount of time I had invested I would have liked to hear at least a little more about why.
Went through 5 rounds of interview. I prepared thoroughly for them all, it took a lot of my time. I practiced diligently, did my best and still did not land it. What a waste of someone’s time to do this, go through 5 rounds for just a customer service position for them to say no….
Interview questions [1]
Question 1
What was something difficult you had to do and how did you keep your cool?
I applied through a recruiter. I interviewed at Ramp
Interview
It felt chaotic, the interviewers showed up late to the 3rd round interview which was a role play. It was a 30 minute call which they were 10 minutes late to and I was still expected to hit all the metrics outlined.
Interview questions [1]
Question 1
Describe how you handled your most difficult customer interaction.
Recruiter interview so far and meeting with hiring manager tomorrow. So far the recruiter was upfront with me about which role should thinks I can get. we will see what happens next