Recruiter contacted me for phone interview. And the recruiter told me to call a number for the phone interview according to previously communicated schedule. Then the phone interview result sent by email.
Interview questions [1]
Question 1
Why did you choose Redfin
What makes great customer service
It was pretty easy over zoom with a very nice recruiter that was open to my questions and was very prompt in answering them. I have to enter 30 words and I don't know what else to put here, so I am just filling in the words.
Interview questions [1]
Question 1
What are your strengths you would bring to this job?
I applied through a recruiter. The process took 1 week. I interviewed at Redfin (Pittsburgh, PA) in Feb 2020
Interview
Phone interview - typical questions regarding previous customer service experience, days and hours preference. I was also asked how I handle difficult customers. I was also asked about my computer skills
Customer Service Representative applicants have rated the interview process at Redfin with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Redfin overall takes an average of 21 days.
Common stages of the interview process at Redfin as a Customer Service Representative according to 4 Glassdoor interviews include:
Presentation: 14%
Group panel interview: 14%
Background check: 14%
Phone interview: 14%
Drug test: 14%
Skills test: 14%
One on one interview: 14%
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