I applied online. I interviewed at Redfin (Seattle, WA)
Interview
At first a had a phone interview with basic, standard questions. Then I was contacted for a second phone interview where a different person asked me the same type of questions. A week later I was asked in for a long in person interview and a week later I had another phone interview that was awkward and pointless.
Interview questions [1]
Question 1
Tell me about a time where you had a bad customer service experience?
Straight forward with the typical questions you would expect for a customer service position. Prepare using guidelines from website and familiarize with basic concepts. Be comfortable with multiple people asking questions.
Customer Service applicants have rated the interview process at Redfin with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Redfin as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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