Customer Support applicants have rated the interview process at Reflex Media with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 35.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Reflex Media overall takes an average of 16 days.
Common stages of the interview process at Reflex Media as a Customer Support according to 3 Glassdoor interviews include:
Phone interview: 60%
Group panel interview: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Reflex Media (New York, NY)
Interview
Very short phone interview with the recruiter, literally only 2 minutes and she scheduled me for an in person interview the next week.
Met with 2 people for 40 minutes, I thought the interview went very well and they said I was a great fit. They said they would let me know. Even after following up with the recruiter, I was ghosted and never heard back.
The process took 1 week. I interviewed at Reflex Media
Interview
Very easy and smooth interview process. I interviewed with the recruiter over the phone and then the hiring managers in person. Pretty straightforward process, people were nice, asked typical interview questions.
Interview questions [1]
Question 1
Tell me about an experience where you had to deal with an irate customer over the phone or via email.
I applied online. The process took 1+ week. I interviewed at Reflex Media in Oct 2019
Interview
Applied and got my interview very quickly.
Just got off from the phone interview after waiting for a half hour. Nobody ever joined.
SUPER disappointing experience. Two emails sent and not one response.