I applied through an employee referral. The process took 2 weeks. I interviewed at Regus
Interview
The company is after warm bodies who can fulfill bare minimum requirements in customer service and business operations. Phone screen followed by 1:1 interview. It was quick and fairly painless.
Interview questions [1]
Question 1
They asked about prior experience in customer service.
I applied online. The process took 5 weeks. I interviewed at Regus
Interview
Interviwed with three people at three different locations.
Asked approximately 6-10 situational questions
Each person had a script. They were friendly and dressed well.
Have at least two questionad to ask them.
I asked What is a typical day like working here?
Interview questions [1]
Question 1
tell me about a time when something did not go right with a customer? what was the outcome?
I applied through a recruiter. The process took 1 week. I interviewed at Regus (Raleigh, NC) in Apr 2016
Interview
Interviewed by Area VP. My interview started on time! She already had my resume cued up. During small talk, she discovered that I came from a nearby city; and she offered to meet me there if she had known my location. She asked me lots of questions and seemed very interested in me, and what I have to offer. We spoke for about 45 minutes, and even discussed salary. she gave me a great review at the end of our interview, and I felt like I knew exactly where we stood.
Client Service Representative applicants have rated the interview process at Regus with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 14 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Regus overall takes an average of 20 days.
Common stages of the interview process at Regus as a Client Service Representative according to 12 Glassdoor interviews include:
One on one interview: 34%
Background check: 25%
Phone interview: 25%
Drug test: 6%
Presentation: 3%
Group panel interview: 3%
Skills test: 3%
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