I applied through a staffing agency. The process took 1+ week. I interviewed at Regus (Richmond, VA) in Dec 2018
Interview
A brief interview with team lead manager followed by long and involved on-line, self-lead video submissions. It was assumed that I had some type of device with a camera and knowledge of how to do a video interview and upload it. I had to use my phone propped in a glass in one of their empty offices, which felt a little lazy and cheesy on their part. I was given the link for the video driven questions and pretty much sent on my own accord. It took several tries to get the link to work and a very long time to answer all of the questions in a self video. Several times the site crashed and I had to start completely over. Actually I almost decided I didn’t want to work for them because I felt a little “fed to the wolves” or “sink or swim”. I’m sure the HR people got a good laugh because I am like a deer in headlights in videos. It was a very uncomfortable experience.
Interview questions [1]
Question 1
What qualities do you have that will make you a good Community Associate?
I applied online. I interviewed at Regus (Jakarta)
Interview
I had a disappointing experience with the recruitment process due to unclear communication and lack of transparency.
I received an interview invitation from a no-reply email address, which made it difficult to ask for clarification. The invitation stated that the interview type would be “Telephone/Online Interview,” but instead of providing a meeting link (such as Zoom or Google Meet), it included a physical address. This created confusion about whether the interview would be conducted online or in person.
Additionally, the interview invitation was sent only one day prior (H-1), and just a few minutes before the end of their working hours. This left very limited time to prepare or seek clarification.
On the day of the interview, I did not receive any further communication or instructions. There was no follow-up email, no call, and no meeting link provided. Surprisingly, the next day I received a rejection email stating that I was unsuccessful, without having had the chance to attend any interview.
Overall, the process felt unorganized and lacked clear communication. I hope the company can improve their recruitment process by providing clearer instructions, proper contact channels, and timely communication to candidates.
It was okay, average. You have to take a lot of tests and they check for past experiences. Working culture is fine but depends on the country and your center.
Application process felt smooth and easy overall. Communication was clear, timelines were reasonable, and the team followed up fairly quickly with updates, making the experience straightforward and well organized professional.
Community Associate applicants have rated the interview process at Regus with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Community Associate roles take an average of 13 days to get hired, when considering 60 user submitted interviews for this role. To compare, the hiring process at Regus overall takes an average of 20 days.
Common stages of the interview process at Regus as a Community Associate according to 60 Glassdoor interviews include:
One on one interview: 24%
Phone interview: 18%
Drug test: 16%
Group panel interview: 9%
Presentation: 8%
Background check: 8%
Skills test: 7%
IQ intelligence test: 5%
Other: 3%
Personality test: 2%
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