I applied online. The process took 4 days. I interviewed at Regus in Sep 2015
Interview
Found about this position on Craigslist. Interview was scheduled about 3 days after they replied to my email.
Pretty straightforward average interview. Questions pertaining to customer service skills, and the interviewer studies your personality and responses. Interviewed with the general manager initially then an interview with one of your future coworkers/colleague/current customer service representative.
You are the front line in this position, so they want to make sure you are personable, friendly and inviting. If you are comfortable in a role like this, making the clients feel welcome, then this interview will be very easy for you. This was not the role for me personally.
Interview questions [1]
Question 1
On a scale to 10, 1 being sloppy and 10 being OCD level of organization, where would you rate yourself?
I applied online. I interviewed at Regus (Kuala Lumpur) in Sep 2022
Interview
Great it was a good process and to learn. Interviewer were kind and informative. Questions were direct and more on your experiences what have learn what can you provide to the company
I applied in-person. The process took 5 days. I interviewed at Regus (Amsterdam) in Aug 2022
Interview
Gesprek op locatie met manager en regio manager, functie werd goed uitgelegd maar salaris is niet veel voor deze tijd. De vragen waren zelf makkelijk, ze wilde vooral weten of ik ervaring had en of ik van het bedrijf afwist. Of ik affiniteit had met systemen
Customer Service Representative applicants have rated the interview process at Regus with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 22 days to get hired, when considering 36 user submitted interviews for this role. To compare, the hiring process at Regus overall takes an average of 20 days.
Common stages of the interview process at Regus as a Customer Service Representative according to 36 Glassdoor interviews include:
One on one interview: 28%
Background check: 20%
Phone interview: 16%
Skills test: 11%
Personality test: 8%
Group panel interview: 6%
Drug test: 5%
Presentation: 2%
IQ intelligence test: 2%
Other: 1%
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