Candidates applying for Customer Success Manager roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Relay (NC) overall takes an average of 26 days.
Common stages of the interview process at Relay (NC) as a Customer Success Manager according to 2 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 25%
Group panel interview: 13%
Skills test: 13%
Presentation: 13%
Background check: 13%
Here are the most commonly searched roles for interview reports -
Made it through 6 rounds of interviews just to be ghosted when scheduling with senior level. Turns out they laid off my recruiter. All had been going well and, after multiple emails to the person who took over, I received a rejection email with no explanation. The job was then taken down.
Interview questions [1]
Question 1
What types of businesses were you supporting in your last CS role?
I applied online. The process took 1 day. I interviewed at Relay (NC) (Raleigh, NC) in May 2023
Interview
After applying, I received an email for a screening interview which went well based on my opinions and the verbal confirmation of the recruiter. She mentioned that they might be looking for someone with more direct experience as a CSM, but there was also another position that could be open as a Specialist that she was going to check on. She said she would get back to me by the end of the week. The following week, I emailed her to check in and see if she had any more information, she never replied and I haven't gotten any feedback, rejection or anything since May 24.