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      Retool

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      Support Engineer Interview

      Jun 7, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Retool in Apr 2024

      Interview

      I thoroughly enjoyed my interview process with Retool. They moved quickly which I greatly appreciated. They were transparent about what to expect during every interview. I had a screening call (30 mins), call with manager (45 mins), optional take home technical challenge, live technical interview with a current support engineer (45 mins), virtual onsite interview (2 technical, 1 situational).

      Interview questions [1]

      Question 1

      NDA. But best advice I received was to start building in Retool asap.
      Answer question

      Other Support Engineer Interview Reviews for Retool

      Support Engineer Interview

      Mar 21, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Retool

      Interview

      Multiple rounds of interviews. Initial company fit screening, then 2-3 rounds of technical interviews where you use the Retool platform to either achieve some objective or simulate a training exercise to teach a feature or two. Final rounds of interviews are with higher leadership or management and are additional fit interviews, including discussing scenarios and responses.

      Interview questions [1]

      Question 1

      Use Retool platform to build out specific features. Best to check the basic Retool documentation as it does a good job explaining features and mirrors the basics of functionalities you may be asked about. Although interview question tends to range from simple to intermediate levels of what you will see in documentation.
      1 Answer

      Support Engineer Interview

      Nov 24, 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Retool (San Francisco, CA) in Nov 2024

      Interview

      Initial interview with hiring manager followed by a take home assignment which was actually fun to do cuz you get to build an app with retool. This was then followed by 4 interviews: 1) technical interview with a support engineer, 2) behavioral interview with a support manager, 3) teaching interview where you build an app with one engineer and v then turn around and teach it to another engineer , 4) final behavior interview with the head of support. Everyone was incredibly kind and supportive throughout and they let me know what to focus on and how to prepare for each interview, so there were no surprises. It was really a wonderful process throughout.

      Interview questions [1]

      Question 1

      What are you looking for in a team when you are looking to join one?
      1 Answer

      Retool interviews FAQs

      • Support Engineer applicants have rated the interview process at Retool with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Support Engineer roles take an average of 19 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Retool overall takes an average of 24 days.
      • Common stages of the interview process at Retool as a Support Engineer according to 6 Glassdoor interviews include:

        Skills test:  24%

        One on one interview:  24%

        Phone interview:  19%

        Background check:  14%

        Group panel interview:  10%

        Presentation:  5%

        Personality test:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(26) ;
        2. Sales(7) ;
        3. Sales Engineer(5) ;
        4. Support Engineer(4) ;
        5. Associate Sales Engineer(3) ;
        6. Engineer(3) ;
        7. Technical Account Manager (TAM)(3) ;
        8. Account Executive(2) ;
        9. Anonymous(2) ;
        10. Business Development Representative (BDR)(2) ;
        11. Enterprise Account Executive(2) ;
        12. Marketing(2) ;
        13. Product Manager(2) ;
        14. Recruiter(2) ;
        15. Recruiting(2) .


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      Jobs at Retool

      20 jobs in United States
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      ·
      $113K - $184K /yr
      (Employer provided)
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      $136K - $184K /yr
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      ·
      $150K - $200K /yr
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      Senior Community Support Engineer
      San Francisco, CA
      ·
      $140K - $187K /yr
      (Employer provided)
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      Software Engineer
      San Francisco, CA
      ·
      $164K - $306K /yr
      (Employer provided)
      View job
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