6 stages of interview. 1st stage screening interview with recruiter, 2nd stage case study where you had to work out how the company could improve offer rates based on drop out rates across the interview process. 3rd stage technical credit skills interview, 4th stage team fit, 5th stage bar raiser which asks for key achievements across all roles on your CV and 6th stage case study on call centre employee performance. On the whole interview process itself was good and recruiter guided me through it. However disappointing that after a 6 stage process lasting nearly 3 months they gave the job to an internal candidate. HR then tried to offer me a much more junior role and were quite persistent I consider it