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      Collection Manager Interview

      May 6, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Collection Manager Interview Reviews for Revolut

      Collections Manager Interview

      Mar 5, 2024
      Anonymous Interview Candidate
      Paris
      No offer
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Revolut in Mar 2025

      Interview

      It started with a screening video call with a recruiter. She was late arriving, but professional. I was then moved to a Collection Skills interview one week later with the newly promoted Director of Collections. He barely paid attention throughout the interview, and constantly interrupted me. I'm not sure if it was because I had more collection/ industry experience then him or if my American accent didn't play well. He was very combative as if I was applying for his job. To make matters worst he even took a phone call during the middle of my interview. Big RED flag.. Not a great experience overall. This was not a Skills interview, it was a peep behind the curtain to see who the company has elected to leadership. No thank you. Not the kind of leadership that I would want to be apart of.

      Interview questions [1]

      Question 1

      How do you manage an under performing third party agencies?
      1 Answer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Revolut (Paris) in Mar 2024

      Interview

      **1. Introduction** My experience with Revolut's interview process only reached the first stage, a HR interview via video conference. I must say I am not satisfied with my performance, and my chances of progressing further were slim. **2. Language Used in the Recruitment Process** Although the position is for the French market, the entire process is conducted in English. While I can read and write in English, my spoken fluency is not top-notch. However, the HR assured me that I was understandable, and the interview went smoothly without any hitches (I don’t know if she was honest about this statement). **3. Exchange During the Interview** The interview was marked by a discussion about salary expectations. When I asked about the salary range for the position, the HR avoided the question, suggesting that I move past it. Despite this, I expressed my salary expectations, but she did not comment. When I inquired if it fit within their budget, she dodged the question. **4. Relevance of Revolut's Business Model** Revolut's business model, while successful, raises questions about its relevance to the role of Recovery Manager in the French banking market. The position involves interfacing solely with external recovery companies, without an internal recovery team or litigation Lawyer at the credit department. With the recent launch of a consumer credit offer, the workload for a single recovery manager raises concerns about its effectiveness and from my experience in the field, consumer credits often generate a significant flow of clients in default and, incidentally, a large volume of recovery cases. Revolut has 3 million clients in France, which should not be overlooked. **5. Local Knowledge** The interview also highlighted a lack of understanding of the local judicial system. The HR seemed to confuse the roles of an in-house legal counsel and a lawyer registered with the bar, raising doubts about understanding the specific needs of the French market. This point is very important; her reading of my CV led her to believe that my role as a Litigation Lawyer in a Bank included courtroom representation. I had to briefly explain to her that courtroom representation is delegated to bailiffs (in specific cases) and registered lawyers, as in-house lawyers do not go to court. Let's say, to conclude, that I am mistaken about their needs, and she is mistaken in her assessment of my CV. **6. Conclusion** In summary, the interview was cordial but full of surprises, almost resembling a monologue. The question of assessing candidates solely in English for roles involving judicial activity in the French-speaking market remains unanswered.

      Interview questions [1]

      Question 1

      Classic HR questions, introduce yourself and talk about the company, alignment with the job requirements, and salary expectations.
      Answer question
      1

      Collections Manager Interview

      May 6, 2021
      Anonymous Interview Candidate
      Bucharest, Bucuresti
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Revolut (Bucharest, Bucuresti) in Mar 2021

      Interview

      It was a 7 steps online interview (from what i understand every round is eliminatory), 1 was a hometask for which you are given 1 week to solve. At first the process was really fast and the interviewers were nice and interested in what I had to say. Later on in the process, the Bar raiser interview was the worst experience ever...the guy closed his camera 3 or 4 times, he was eating and was interested in ANYTHING ELSE but the interview. Also, the Problem solving interview was postponed 3 times (yes, 3 times...not very professional...seems like there is just 1 guy to do this) and also, it supposed to have 2 steps but the guy told me he only has 10 minutes available and we are going to go thru just 1 step, not both (I don't know if this influenced their decision). My only suggestion would be to not get very excited about interviewing with Revolut because it is a very long and time consuming process. For the hometask you really need to invest a lot of time (20-30 hours) and I think it's more than just testing some skills, it's them collecting information and knowledge from candidates, for free. Also for the bar raiser and problem solving...you will need to prepare according to their own guidelines, which also puts some pressure. For me it just seems that I invested 2 months into this for nothing...and not because I didn't get an offer but because it was literally a very long, ambiguous and time consuming ⏱⏱⏱ process.

      Interview questions [1]

      Question 1

      How would your boss describe you? What s your biggest strength/weakness? Give me an example of a very difficult situation u encountered and how u solved it
      Answer question
      3