I applied through a recruiter. The process took 2 weeks. I interviewed at Reynolds and Reynolds (Austin, TX) in Oct 2012
Interview
I received an email from a recruiter, stating that they had found my resume online and wanted me to apply for one position. After I sent back my information, I received a link to take a personality assessment and aptitude test. Within 2 days, I had an email requesting an interview with one of the recruiters. I scheduled that for the next week, via Skype. During the interview, the interviewer never really looked me in the eyes. After the interview was over (12 minutes later), I was told the initial position I thought I was interviewing for had already been filled, and was asked if I would be okay with them putting in my resume for another position. I thought this was weird, since I had already completed the interview, but I told her okay anyway. Fast forward one week, and I get an email stating that they are not proceeding with my application.
Interview questions [1]
Question 1
The most difficult part of the interview was actually the aptitude test before hand.
I applied online. The process took 3 weeks. I interviewed at Reynolds and Reynolds (Dayton, OH) in Jul 2022
Interview
After submitting the application, I was asked to complete the aptitude test. It was lengthy and some parts were difficult for me, and I didn't get to finish a couple sections. I was surprised when they followed up with me for an interview, so don't be discouraged by the test! I had 3 interviews total - one with a recruiter, one with a supervisor for the role, and one with a regional manager. Their questions mostly focused on my experience, and I think it helped that I asked a lot of questions to them.
I applied online. The process took 4 weeks. I interviewed at Reynolds and Reynolds (Houston, TX)
Interview
The process started with an at-home aptitude test, followed by an on-site aptitude test and a few interviews. The interviews were not too intense and the staff was very pleasant. The interview process did take a little under a month, which is a long time to me. Other than that, the entire experience was positive.
Interview questions [1]
Question 1
What relevant experience do you have and how has it shaped you to be prepared for this position?
I applied online. I interviewed at Reynolds and Reynolds (Toronto, ON) in Jun 2017
Interview
Lengthy process involving a phone interview, intelligence examination, Skype interview, an ethics assessment, and an abridged version of the intelligence examination (but proctored via Skype). Overall, an unnecessary and inefficient interview process.
Interview questions [1]
Question 1
What are your reasons for interest in the organization?
Customer Training Professional applicants have rated the interview process at Reynolds and Reynolds with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 39% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Training Professional roles take an average of 25 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Customer Training Professional according to 38 Glassdoor interviews include:
Personality test: 20%
IQ intelligence test: 18%
Skills test: 16%
Phone interview: 13%
One on one interview: 10%
Background check: 9%
Drug test: 8%
Presentation: 3%
Group panel interview: 1%
Other: 1%
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