Customer Support applicants have rated the interview process at Reynolds and Reynolds with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Customer Support according to 2 Glassdoor interviews include:
Personality test: 17%
One on one interview: 17%
Group panel interview: 17%
Background check: 17%
Phone interview: 17%
IQ intelligence test: 17%
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The process took 5 days. I interviewed at Reynolds and Reynolds in Sep 2008
Interview
It took a long time to get a response by email, but finally I talked to someone in person. After a long computerized test, they had me wait for almost an hour until the next step. In all the process took about 6 hours to complete, but at the end I declined the offer because I was not happy with the position.
I applied online. I interviewed at Reynolds and Reynolds
Interview
The interview went well. It was very standard and easy to get through. There were no trick questions, or anything out of the ordinary. I think that there should have been more questions relating to ones integrity and ethics.
Interview questions [1]
Question 1
Describe a time in a work place that you had to make a quick response.