Customer Service Representative applicants have rated the interview process at Reynolds and Reynolds with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 26% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 69 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Customer Service Representative according to 69 Glassdoor interviews include:
Personality test: 18%
Phone interview: 16%
IQ intelligence test: 15%
Skills test: 14%
One on one interview: 8%
Background check: 8%
Drug test: 8%
Presentation: 7%
Group panel interview: 3%
Other: 2%
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The process took 1 week. I interviewed at Reynolds and Reynolds (Houston, TX) in Dec 2009
Interview
submitted a resume and got a phone call almost a month later. Asked a few general questions about my background including if I smoked cigarettes or not. Asked me to take a series of online tests including a personality test which focused a lot on if I ever stole from an emlpyer or if I thought people could work if they were high. Followed by basic and brief phone interview.
I interviewed at Reynolds and Reynolds (Tallahassee, FL)
Interview
The interview process took a 2-3 weeks but the steps were quite simple. They called me after I applied to ask about me and my interests. After they submitted to recruiter team, they got back to me saying they want a Teams Recruiter interview. This was to get to know me more and review my resume. Then I had to take a written assessment of about 6 questions. The next step was an in person departmental interview which really didn't feel like an interview at all, but a conversational meeting to get to know the leadership team and ask them questions about the role. Last was the background check and drug-test which took the longest time so be patient. Overall, easy interview process, even with multiple steps and the salary and benefits are not bad either.
Immediately got an interview offer. I then did some research on the company and saw how horribly structured the rest of the interview process was, then decided not to move forward.
I interviewed at Reynolds and Reynolds (Andover, MA)
Interview
I had to take an 30 minute aptitude and arithmetic test beforehand. Then I had someone reach out to me and I had a short phone call interview. They discussed my current job and if the commute would work for me.