I applied through a recruiter. The process took 6 weeks. I interviewed at Reynolds and Reynolds (Houston, TX) in Apr 2015
Interview
The interviews started out great. I was recruited via email and asked to do a phone interview to learn more about the job. After that, I was asked to do a Skype interview with the recruiter. This interview went well also and the next step was a Skype interview with the regional manager who I would report directly to. After this interview, I had to do an interview with the East coast manager who was located in Florida. The interview went really well and was more of a conversation to gauge if I could ask the right questions. I thought that this was possibly the last interview, but I was wrong. The final step was for me to fly to Houston and interview in person. Since the company was going to such great lengths to interview me, I thought the chances of getting the job were pretty high. I was wrong. The Houston interview seemed to go very well until the end when I asked if there were other candidates and the interviewer sort of acted as if he was uncomfortable with me asking that. After over a month of interviews and flying to Houston, I was sent an extremely generic email from HR saying that they were no longer pursuing my application. I expected a phone call or at least a personalized email from them. It was highly unprofessional the way that the rejection was handled.
I applied through college or university. The process took 2 weeks. I interviewed at Reynolds and Reynolds (Gainesville, FL) in Jun 2016
Interview
The process comprised of an online test which took 2 hours to complete and seemed meaningless halfway through it. I was not called for the interview although I recieved an email the next day of my test saying I had cleared the online test and their team was reviewing my profile.
Interview questions [1]
Question 1
Personality judgment is one of their biggest criteria for selection! Personality and basic HR questions.
I applied through college or university. The process took 2 weeks. I interviewed at Reynolds and Reynolds in Jan 2015
Interview
Applied online. sent me a email to complete a personality and aptitude test. A day later someone from the recruitment office called to review resume and ask about past job experience. following that she scheduled a skype interview. skype interview took about 30 min. Some of the type of questions they as give you the feeling that they are using the interview process to do market research.
Interview questions [1]
Question 1
what other positions are you applying for?
what reasons would make you want to leave the company?
what are some benefits that Reynolds offers that competition does not ?
plus the regular personality questions....
Customer Solutions Specialist applicants have rated the interview process at Reynolds and Reynolds with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Solutions Specialist roles take an average of 23 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Customer Solutions Specialist according to 11 Glassdoor interviews include:
Personality test: 22%
IQ intelligence test: 22%
Skills test: 20%
Phone interview: 12%
One on one interview: 10%
Other: 5%
Background check: 5%
Drug test: 5%
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