Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Reynolds and Reynolds

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Reynolds and Reynolds reviews | Reynolds and Reynolds jobs | Reynolds and Reynolds salaries | Reynolds and Reynolds benefits
      Reynolds and Reynolds interviewsReynolds and Reynolds Customer Success Specialist interviewsReynolds and Reynolds interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Specialist Interview

      May 31, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Reynolds and Reynolds in Feb 2023

      Interview

      Had a short phone call with recruiter to discuss role. Moved on to a longer interview with same recruiter over Zoom which was pretty standard. Asked me for a drivers' abstract (which I had to pay for) to move on to the next round - despite there being several more interview rounds. 3 weeks later I finally had the next interview scheduled with a supervisor. Only lasted 25 minutes and asked the same basic questions as the first interviewer before telling me there would be two more rounds of interviews. Keep in mind this is an entry-level job with low pay - I found it extremely disrespectful being strung along as a candidate with no respect for my time, asked to provide materials out of my own pocket, and then being dismissed as a candidate after 2/4 interviews by an automated message with no follow up from the recruiter I'd been speaking with for weeks. Reynolds and Reynolds clearly has little regard for the candidates in their application processes. Judging by the dead demeanor and lack of enthusiasm of the supervisor I spoke with who'd been with the company for 25 years, I don't think it would have been a particularly rewarding place to work for.

      Interview questions [1]

      Question 1

      Why are you the best person for the job
      Answer question
      1

      Other Customer Success Specialist Interview Reviews for Reynolds and Reynolds

      Customer Success Specialist Interview

      Oct 25, 2022
      Anonymous Interview Candidate
      Pinnacle Peak Heights V-VI, AZ
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Reynolds and Reynolds (Pinnacle Peak Heights V-VI, AZ) in Sep 2022

      Interview

      Involved an aptitude and personality test. The recruiter was helpful in responding quickly to my emails. Then I was required to share information for a background search before continuing to a second round interview.

      Interview questions [2]

      Question 1

      What do you already know about our company?
      Answer question

      Question 2

      When accepting offers, what is a factor that will lead to you choosing one offer over another?
      Answer question

      Reynolds and Reynolds interviews FAQs

      • Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
      • Common stages of the interview process at Reynolds and Reynolds as a Customer Success Specialist according to 1 Glassdoor interviews include:

        Phone interview:  20%

        IQ intelligence test:  20%

        Personality test:  20%

        Background check:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(79) ;
        2. Software Developer(71) ;
        3. Software Implementation Specialist(41) ;
        4. Marketing Analyst(31) ;
        5. Repair Technician(25) ;
        6. Sales Representative(25) ;
        7. Sales(23) ;
        8. Customer Service Representative(22) ;
        9. Supervisor(22) ;
        10. Digital Marketing Specialist(19) ;
        11. Intern(18) ;
        12. Product Manager(18) ;
        13. Software Implementation Consultant(18) ;
        14. Customer Training Professional(17) ;
        15. Marketing Specialist(17) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Reynolds and Reynolds

      7 jobs in United States
      Entry Level Customer Success Specialist
      Jacksonville, FL
      ·
      $54K - $56K /yr
      (Employer provided)
      View job
      Entry-Level Customer Support - Implementation Team
      Dayton, OH
      ·
      $45K - $66K /yr
      (Glassdoor est.)
      View job
      Billing Implementation and Credit Services Specialist
      Dayton, OH
      ·
      $48K - $68K /yr
      (Glassdoor est.)
      View job
      Customer Service Specialist
      North Andover, MA
      ·
      $50K - $65K /yr
      (Employer provided)
      View job
      Multimedia Production Specialist
      Houston, TX
      ·
      $46K - $65K /yr
      (Glassdoor est.)
      View job
      View all Customer Success Specialist Jobs