Concierge applicants have rated the interview process at Ritz-Carlton with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Concierge roles take an average of 26 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Ritz-Carlton overall takes an average of 21 days.
Common stages of the interview process at Ritz-Carlton as a Concierge according to 9 Glassdoor interviews include:
Phone interview: 22%
Group panel interview: 13%
Personality test: 13%
Drug test: 13%
Skills test: 13%
One on one interview: 13%
Background check: 9%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 weeks. I interviewed at Ritz-Carlton (Clayton, MO)
Interview
Excellent-over tea, met with three managers. It was very informative and then a tour. Truly a Gold Standard interview. Detailed description of the Concierge position on the Club Level and at the Lobby as possible cross training for the Concierge position.
Met in lobby for a short meeting with head supervisor. Job function was described in detail with scheduling expectations. The tour of the Ritz was very informative and pleasant. The AI scheduling for the interview was really accommodating with great texting follow up
I applied online. The process took 4 weeks. I interviewed at Ritz-Carlton (Berlin) in May 2023
Interview
Easy, had a phone call after applying on their website, then was contacted for an interview with HR and manager, no test took 4 weeks the whole process. My dream company. Interview questions were easy
I applied online. The process took 3 months. I interviewed at Ritz-Carlton (Orlando, FL) in Apr 2021
Interview
Interviewed with 3 people and asked questions. Lots of customer service questions and scenarios on how I would react in certain situations. They let me shadow the front desk to get a feel for it