I applied online. I interviewed at Rocket (Detroit, MI) in Jan 2018
Interview
It went ok could’ve been much better. The people who interview me were very energetic but they were also not prepared on something’s. However it went better than I expect it to
Interview questions [1]
Question 1
What’s the most difficult thing you had to deal with?
I applied through an employee referral. The process took 2 months. I interviewed at Rocket
Interview
Long, I had to constantly check in with them about next interview. Seemed like no one actually wanted to interview. Communication was dragged out and inconsistent. Went through four rounds of interviews
Brief phone call, position was different than the job listing which was also vague. Hours seemed excessive and barely room for work/life balance. Seemed like they were coaching you and wanted you to say specific things to the higher ups to tell them what they wanted to hear.
I applied online. The process took 2 weeks. I interviewed at Rocket
Interview
Friendly Hr reps. Very easy and quick interview. Really liked over the phone interview. Got to speak with nice HR people. Quicken loans hiring process was one of the best
Customer Service Representative applicants have rated the interview process at Rocket with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Rocket overall takes an average of 19 days.
Common stages of the interview process at Rocket as a Customer Service Representative according to 8 Glassdoor interviews include:
Phone interview: 36%
Drug test: 21%
One on one interview: 21%
Skills test: 7%
Presentation: 7%
Background check: 7%
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