The recruiting at Quicken Loans is average at best. They do their job well when they are not busy, but during high volumes they do not manage applicants well by failure to respond to voicemails and difficulty getting any communication. I actually received a phone call from their team first, and was told to call them back. I called back and go no answer. I called about 4 more times throughout the week with no success. Finally, after contacting someone not on the recruiting team at all, the recruiter called me back. She was confused as to my urgency…..even tho she was the one who called me first.
Overall, once you get past the interview process, the company is great. However, the recruiters are not the best time managers and know little about the job you are applying for.
Interview questions [1]
Question 1
Explain a time where a coworker did something unethical or against company rules, and how did you and your other coworkers handle the situation.
The interview process consisted of a series of phone interviews. Questions were general behavioral questions and questions about past experiences in school and other jobs. Nothing too challenging, mostly what you would expect from any job interview.
Interview questions [1]
Question 1
What was a challenge you faced in a previous job and how did you overcome it?
I applied online. The process took 1 week. I interviewed at Rocket in Oct 2016
Interview
I had applied to Quicken online and one week later I was contacted by a recruiter via phone. The initial phone interview was very comfortable because the recruiter was upbeat and seemed sincere. Overall, I didn't have the best interview due to lack of preparation for the particular job.
I applied through an employee referral. The process took 4 weeks. I interviewed at Rocket
Interview
Amazing interview process, although it does take some time. I had three interviews by three different people (depends on what city you are wanting to work in). The first and second interview was over the phon, and the third was a Video call with the interviewer and mentors. Overall, it was smooth and organized interview.
Interview questions [1]
Question 1
How did you find out about the internship?
Why do you think you'll be a good fit for the role?
Biggest struggle you've had to overcome?
An example of great customer service through your job history, etc.
Where do you see yourself within the company.
Mortgage Operations applicants have rated the interview process at Rocket with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Mortgage Operations roles take an average of 15 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Rocket overall takes an average of 19 days.
Common stages of the interview process at Rocket as a Mortgage Operations according to 11 Glassdoor interviews include:
Phone interview: 50%
Background check: 17%
One on one interview: 17%
Personality test: 11%
Group panel interview: 6%
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