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      Rocket Software

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      IT Support Interview

      Mar 6, 2026
      Anonymous employee
      Waltham, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Rocket Software (Waltham, MA) in Oct 2024

      Interview

      You meet with the hiring manager, then a panel from the team, and then the boss's boss. It was a fairly straightforward interview, no crazy "homework" or attempts to get free work or solutions out of a candidate.

      Interview questions [1]

      Question 1

      A lot of questions about teamwork and management style. I didn't feel like I needed to prepare too much because I know my own history.
      Answer question
      1

      Rocket Software interviews FAQs

      • IT Support applicants have rated the interview process at Rocket Software with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Rocket Software as a IT Support according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Group panel interview:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(49) ;
        2. Senior Software Engineer(29) ;
        3. Software Developer(12) ;
        4. Software Engineer II(12) ;
        5. Technical Support Engineer(11) ;
        6. Account Executive(9) ;
        7. Software Engineer III(9) ;
        8. Software Development Engineer In Test (SDET)(7) ;
        9. Software Engineer I(7) ;
        10. Principal Software Engineer(6) ;
        11. Software Engineer Intern(6) ;
        12. Software Engineer In Test - II(5) ;
        13. Intern(4) ;
        14. Senior Manager(4) ;
        15. Software Engineer(Internship)(4) .


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    • Jobs at Rocket Software

      23 jobs in United States
      Senior Technical Support Engineer
      United States
      ·
      $89K - $120K /yr
      (Employer provided)
      View job
      Senior Customer Solutions Engineer
      Remote
      ·
      $105K - $142K /yr
      (Employer provided)
      View job
      Senior Network Engineer
      Virginia
      ·
      $105K - $142K /yr
      (Employer provided)
      View job
      Principal Customer Solutions Engineer
      Remote
      View job
      Senior Account Executive
      Remote
      ·
      $98K - $132K /yr
      (Employer provided)
      View job
      View all IT Support Jobs