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      Rosetta Stone

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      Customer Care Agent Interview

      Dec 5, 2013
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Rosetta Stone in May 2010

      Interview

      It can take up to a month to hear back before and after an interview. I had to go through 3 2 person panel interviews. Make sure that you have specific examples.

      Interview questions [1]

      Question 1

      3 biggest weaknesses. Make sure you answer them, but don't provide weaknesses that apply to the job.
      Answer question

      Rosetta Stone interviews FAQs

      • Candidates applying for Customer Care Agent roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Rosetta Stone overall takes an average of 38 days.
      • Common stages of the interview process at Rosetta Stone as a Customer Care Agent according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Background check:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(25) ;
        2. Manager(11) ;
        3. Language Coach(8) ;
        4. Studio Coach(8) ;
        5. Tutor(8) ;
        6. Online English Teacher(7) ;
        7. Online Tutor(7) ;
        8. (6) ;
        9. Account Manager(6) ;
        10. Director(6) ;
        11. Software Developer(6) ;
        12. Store Manager(6) ;
        13. Account Executive(5) ;
        14. Online Studio Coach(5) ;
        15. Sales Representative(5) .


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