Sales Associate applicants have rated the interview process at Ross Stores with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 369 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Sales Associate according to 369 Glassdoor interviews include:
One on one interview: 32%
Background check: 21%
Drug test: 9%
Skills test: 8%
Personality test: 8%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 1%
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I applied online. The process took 2 weeks. I interviewed at Ross Stores (Jacksonville, FL) in Feb 2013
Interview
I applied online on a Monday Feb. 11 and got called on Thursday Feb.14 to set up interview on Friday Feb.15. That interview was with the assistant manager and very brief; the store manager also listened in as he was doing paperwork. When that interview was finished, We set up another interview with the store manager for the next Tuesday Feb. 19. He offered me a job at the conclusion of that interview (which consisted of one real interview question about dealing with a rude customer and a chat about my school aspirations).
The background check was then conducted and when everything went through ok, I was called again (Friday Feb 22) to set up orientation for Tuesday Feb. 26. In all, it took a couple of weeks and the process was fairly easy. They weren't many unexpected questions, but since I had no work experience, I had to come up with interesting ways to answer the questions.
Interview questions [1]
Question 1
Describe a time when you had to stay calm in a hectic situation.
Very awkward over all, they kept trying to 'trick' me by changing up certain words and seeing if id catch the change in the question. Also put you on some super old school website training.
Interview questions [1]
Question 1
They asked if I was someone who got hurt often or had bad things happen to me often
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.