Customer Service applicants have rated the interview process at Ross Stores with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Customer Service according to 9 Glassdoor interviews include:
One on one interview: 26%
Group panel interview: 16%
Background check: 16%
Skills test: 11%
Phone interview: 11%
Drug test: 11%
Personality test: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Ross Stores (Silver Spring, MD) in May 2010
Interview
I applied online, two days later I got a call from the store manager asking me to come in for a face to face interview. After the interview I was told that once my background check was complete a decision would be made. By me interviewing on a Thursday I didnt get a call until that Monday saying I was hired. Started within about a week
Extremely rude and wasn't willing to answer any questions I had. Interviewer stated they ask the questions and I do not. It was extremely disturbing and felt very deceptive. I was offered a position but I declined solely based off that interview.
Interview questions [1]
Question 1
Are you willing to work on days you've asked off on your application
I applied in-person. The process took 1 week. I interviewed at Ross Stores (Kapolei, HI) in Sep 2021
Interview
I got Called in for interview via phone. Went in the next day. It Was a group interview with a couple others.
And they will let you know on the spot if you are hired.
Very easy everyone was friendly welcoming they had snacks on the table while you are being interviewed. They are a good recommended company. Step 1 they wil great you and you will sit amongs 6 people about 3 people will ask you all the questions