Assistant Manager applicants have rated the interview process at Ross Stores with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Assistant Manager roles take an average of 38 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Assistant Manager according to 12 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 20%
Background check: 20%
Skills test: 9%
Personality test: 6%
Presentation: 6%
Drug test: 6%
Group panel interview: 3%
Other: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at Ross Stores in Mar 2011
Interview
First interview is basic and all about job history and basic attitudes and skills. The second interview is usually with a Store Manager and will focus on situational questions and how you drive results. The third is usually with the District Manager and will be a combination of the two interviews. Usually if you make it to them you already have the job; they just interview to get a feel from you and to confirm information you were already asked. They do a background screen and that takes 5 to 10 days and then offer a position.
Interview questions [1]
Question 1
No unexpected questions. They were all, " Tell me about a time when...." questions. Customer Service, Driving Results, Coaching, etc.
Easy process if you’ve been promoted from within and if you have a good relationship with DM and your Store Manager. The questions are pretty straightforward like most retail/customer service based positions. Dress to impress, be confident, it makes a difference.
Interview questions [1]
Question 1
“Tell me about a time you showed exceptional customer service” “tell me about a time you disagreed with a coworker and how did you handle it?” “How would you deal with a difficult customer” “What are your strengths” (They love knowing that you are flexible, reliable, dependable, and can easily multitask)
Very easy and informal
Interviewed in store with a store manager then had a phone interview with the district manager then received offer. Unfortunately the background check company rhey use is a joke and could not verify employment at some places that had closed due to covid so didn't get approved
I applied in-person. I interviewed at Ross Stores (Chicago Ridge, IL) in Feb 2020
Interview
Great management team. A lot of room for growth. Love the unlimited sick time, but also the fact that you could send on stretch assignments. The only thing is making sure the trucks get there on time. Other than that unloading process is great, and may be a better scheduling system.