I applied online. The process took 4 weeks. I interviewed at Ross Stores (Rome, GA)
Interview
Applied on-line, received a call a month later saying they wanted me to come in for a interview. Told me the day and time. Interview was easy, the person interviewing didn't know a head of time what I had applied for and had to ask me. Also some of the questions she asked was on the printed paper in front of her, standard questions. I was never told what the pay was, just what the hours were. She did tell me what was involved with the position and that they had a time frame that it all had to be done by. Interview lasted about 20 minutes. At the end of the Interview, I was told that they had a couple of more people to interview that day and I would hear something by the following Monday. It has been about 3 weeks and I have not received any call from them about the job as they said I would.
Interview questions [1]
Question 1
Have you ever had a customer come to you very upset, if so what would you do?
If asked, would you finish up someone else's work that they didn't finish?
Very awkward over all, they kept trying to 'trick' me by changing up certain words and seeing if id catch the change in the question. Also put you on some super old school website training.
Interview questions [1]
Question 1
They asked if I was someone who got hurt often or had bad things happen to me often
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
Ross Stores interviews FAQs
Sales Associate applicants have rated the interview process at Ross Stores with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 369 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Sales Associate according to 369 Glassdoor interviews include:
One on one interview: 32%
Background check: 21%
Drug test: 9%
Skills test: 8%
Personality test: 8%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 1%
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