I applied through other source. The process took 1 day. I interviewed at Ross Stores (Carlsbad, CA) in Jun 2015
Interview
one minute check in, sit on a bench for the half hour waiting game, and it was a group interview not one on one like normal.felt like i was in fish bowl everyone was staring.judged you as you camme in door at what u were wearing
Interview questions [1]
Question 1
felony are you? they diiscounted me right away due to me having a record even though they are felony friendly. they asked where i live?
I applied in-person. I interviewed at Ross Stores (Gainesville, GA)
Interview
Interview process was easy. Asked a couple questions about my work experience in customer service. Asked questions about how I would handle certain situations about employees. How did I handle past situations in work environments that I have worked in during past employment.
Interview questions [1]
Question 1
How did I do in a situation with a customer that had a problem with an item that they purchased and came in angry, wanting to return the item they purchased without a receipt.
I applied through college or university. The process took 6 days. I interviewed at Ross Stores (Atlanta, GA)
Interview
Good interview
The interviewer Was Friendly. Asked valid questions. … very professional. Very demure . I was comfortable and considered. I enjoyed the whole process it wasn’t like your tradition interview. Very cool calm and collective
I applied online. The process took 1+ week. I interviewed at Ross Stores (American Fork, UT) in Aug 2017
Interview
Detailed but brief, they were warm and welcoming. I loved how we were in a back room, with a security tv that had displayed the same few frames for so long it was burned into the screen. I recognize the commitment. Welcome to my tedtalk
Customer Service Representative applicants have rated the interview process at Ross Stores with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Customer Service Representative according to 6 Glassdoor interviews include:
One on one interview: 21%
Background check: 14%
Drug test: 14%
Presentation: 14%
Skills test: 14%
Group panel interview: 7%
IQ intelligence test: 7%
Personality test: 7%
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