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      Royal Caribbean Group

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      Customer Service Associate Interview

      Jun 16, 2016
      Anonymous employee
      Springfield, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 2 days. I interviewed at Royal Caribbean Group (Springfield, OR) in Mar 2016

      Interview

      Typical--what made you decide to apply at ----? The position entails ____. Are you willing to take a background check and drug test? Blah, Blah, Blah.

      Interview questions [1]

      Question 1

      See above. Not as strict as other company's processes, though. CS reps are a dime a dozen to find, that's why the turnover rate matches it.
      Answer question
      2

      Royal Caribbean Group interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Royal Caribbean Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Royal Caribbean Group overall takes an average of 32 days.
      • Common stages of the interview process at Royal Caribbean Group as a Customer Service Associate according to 1 Glassdoor interviews include:

        Background check:  25%

        Drug test:  25%

        Skills test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Manager(53) ;
        2. Assistant Waiter(40) ;
        3. Server/Waiter(33) ;
        4. Customer Service Representative(30) ;
        5. Director(27) ;
        6. Analyst(26) ;
        7. Bartender(26) ;
        8. Intern(26) ;
        9. Casino Dealer(25) ;
        10. Sports Staff(22) ;
        11. Youth Staff (Onboard)(22) ;
        12. Bar Server(20) ;
        13. Guest Services Officer(20) ;
        14. Photographer(18) ;
        15. Technical Stage Staff(17) .


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    • Jobs at Royal Caribbean Group

      24 jobs in United States
      Coordinator, Workplace Solutions
      Miami, FL
      ·
      $52K - $91K /yr
      (Glassdoor est.)
      View job
      Specialist, Corporate Groups Event Plan
      Miami, FL
      View job
      Account Executive, Onboard Branding & Communications
      Miami, FL
      View job
      Director, Hotel Operations
      Miami, FL
      ·
      $57K - $97K /yr
      (Glassdoor est.)
      View job
      Rep, Celebrity Inside Sales
      Lakeland, FL
      View job
      View all Customer Service Associate Jobs