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      Customer Support Operations Manager Interview

      Jan 24, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Rula in Oct 2021

      Interview

      Heard back from the recruiter, and had a phone screen with her 1 week later and it went extremely well. The role was perfectly aligned with my background, and it seemed like a mutual fit with a very positive outlook. Heard back 1 week later and moved to the next step, which was a test/skill assessment. It was a wildly deceptive experience. The assessment had nothing to do with the role, and was more focused on marketing and customer acquisition datasets. It just made no sense for the role. After spending 3 hours on it, I abandoned, submitted incomplete. I was very confused and didn't want to continue on with the process if that was going to be an important part of the role, since those skills and applicable knowledge was nowhere in the requirements of the job posting.

      Interview questions [1]

      Question 1

      What drew you to the mission of Path?
      Answer question
      4

      Rula interviews FAQs

      • Candidates applying for Customer Support Operations Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Rula overall takes an average of 22 days.
      • Here are the most commonly searched roles for interview reports -

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      Jobs at Rula

      3 jobs in United States
      Software Engineer 2 - Patient Onboarding (Remote)
      Los Angeles, CA
      ·
      $145K - $171K /yr
      (Employer provided)
      View job
      Sr. Healthcare Partnerships Associate (Texas)
      Dallas, TX
      ·
      $138K - $154K /yr
      (Employer provided)
      View job
      Sr. Software Engineer - Provider Services (Remote)
      Los Angeles, CA
      ·
      $173K - $203K /yr
      (Employer provided)
      View job
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