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      SAFE Credit Union

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      Related searches: SAFE Credit Union reviews | SAFE Credit Union jobs | SAFE Credit Union salaries | SAFE Credit Union benefits
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      Member Service Representative Interview

      Mar 23, 2016
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at SAFE Credit Union in Mar 2016

      Interview

      There was an initial brief screening over the phone before the one on one interview at their corporate office in Folsom. My interviewer Kevin was really nice so it made things a lot easier and relaxed. The interview, though easy, was very thorough. He asked me ALOT of questions from a packet, mostly situational and about my past experience. The whole process (checking in wth security, interview with recruiter) took about 40 minutes. Previous reviews about Stace are true but you only have to see him for a total of 2 minutes. I got an email 2 days later saying they've decided to pursue other candidates. Though I had a good experience with Safe and the recruiter Kevin, I wish they would've gone into detail about why I was not being considered for a second interview.

      Interview questions [5]

      Question 1

      Tell me about a time when a customer came to you already irate about something, and how did you handle it?
      Answer question

      Question 2

      What would your most recent supervisor say was your strength/weakness?
      Answer question

      Question 3

      What does professionalism mean to you?
      Answer question

      Question 4

      Tell me about a time when you confronted a co-worker about an issue?
      Answer question

      Question 5

      What do you look for when considering a new job?
      Answer question
      1

      SAFE Credit Union interviews FAQs

      • Member Service Representative applicants have rated the interview process at SAFE Credit Union with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Service Representative roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SAFE Credit Union overall takes an average of 11 days.
      • Common stages of the interview process at SAFE Credit Union as a Member Service Representative according to 1 Glassdoor interviews include:

        Background check:  20%

        Phone interview:  20%

        Skills test:  20%

        IQ intelligence test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Call Center Representative(8) ;
        2. Relationship Officer(6) ;
        3. Member Service Representative(5) ;
        4. Contact Center Representative(3) ;
        5. MSR II(3) ;
        6. Member Service Representative II(3) ;
        7. Account Service Representative(2) ;
        8. Analyst(2) ;
        9. Bank Teller(2) ;
        10. IT Analyst(2) ;
        11. Product Analyst(2) ;
        12. Relationship Manager(2) ;
        13. Senior Msr(2) ;
        14. Team Leader(2) ;
        15. Teller(2) .


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      Jobs at SAFE Credit Union

      1 jobs in United States
      Contact Center Representative
      Folsom, CA
      ·
      $21 - $24 /hr
      (Employer provided)
      View job
      View all Member Service Representative Jobs