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      SAFE Credit Union

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      Member Service Representative - Teller Interview

      Mar 12, 2015
      Anonymous Interview Candidate
      Folsom, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at SAFE Credit Union (Folsom, CA) in Mar 2015

      Interview

      The interview was very easy. Typical interview questions were asked that I listed. Glassdoor did help with the research with former employees describing how the job does indeed have a formal career plan. The invitation I received was to be held at 11:45am, the explanation for this was that the woman I would be interviewing with would be taking interviews throughout different periods of the day and to tell the security guard who I would be meeting with. When I arrived she said I was late and that there must have been some confusion in the times because I was to arrive at 11am. The downside to the whole interview process for me was misinformation I received as well as horrible service I received from the security guard (STACE). I was told to give all of my information that I was supposed to fill out to the security guard. When I came up to his desk, I said that I was supposed to give him the pages he told me to fill out earlier. He joked around saying "What am I supposed to do with these?" He then proceeded to act like he was going to throw them in the trash. As these documents I filled out had personal information, I expected an establishment like this to have a little more professionalism from it's employees. My advice to upper management would be to get their act together and get a receptionist to handle private and personal information not security guards who don't even know what customer service is.

      Interview questions [1]

      Question 1

      Why do you want to work here? Describe your last jobs. What experience do you have that are required for this job? Where do you see yourself with the company 2 years from now?
      Answer question
      6

      SAFE Credit Union interviews FAQs

      • Candidates applying for Member Service Representative - Teller roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SAFE Credit Union overall takes an average of 11 days.
      • Common stages of the interview process at SAFE Credit Union as a Member Service Representative - Teller according to 1 Glassdoor interviews include:

        Background check:  33%

        Personality test:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Call Center Representative(8) ;
        2. Relationship Officer(6) ;
        3. Member Service Representative(5) ;
        4. Contact Center Representative(3) ;
        5. MSR II(3) ;
        6. Member Service Representative II(3) ;
        7. Account Service Representative(2) ;
        8. Analyst(2) ;
        9. Bank Teller(2) ;
        10. IT Analyst(2) ;
        11. Product Analyst(2) ;
        12. Relationship Manager(2) ;
        13. Senior Msr(2) ;
        14. Team Leader(2) ;
        15. Teller(2) .


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      Jobs at SAFE Credit Union

      2 jobs in United States
      Corporate Compliance Manager
      Folsom, CA
      ·
      $130K - $150K /yr
      (Employer provided)
      View job
      Contact Center Representative
      Folsom, CA
      ·
      $21 - $24 /hr
      (Employer provided)
      View job
      View all Member Service Representative - Teller Jobs