I applied online. I interviewed at Sago (Houston, TX) in Oct 2021
Interview
The interview process lasted 30 minutes. Definitely, be prepared to give them a brief summary of the company. There are several questions that are scenario-based. Overall, the interview was not bad and the interviewer was pretty welcoming.
Interview questions [1]
Question 1
A few of the questions they asked me were:
1. Why do you want this position?
2. How do you deal with conflict or a rude customer?
3. What do you know about the company? Tell us, what do we do?
Customer Service Representative (CSR) applicants have rated the interview process at Sago with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Sago as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Background check: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -