Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Salesforce reviews | Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce conversations
      Salesforce interviewsSalesforce Customer Success Manager interviewsSalesforce interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Mar 26, 2024
      Anonymous Interview Candidate
      Washington, DC
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Salesforce (Washington, DC)

      Interview

      I had a Referral into the company from a current employee who was my previous colleague. He highly recommended me to the hiring manager. The hiring manager sent this over to their recruiter. Email with recruiter Call with recruiter. Recruiter suggested changes to my resume to make my experience more clear. She said based on what I had on there she would not have set up the call. Valuable information. Call with a fantastic hiring manager

      Interview questions [1]

      Question 1

      They asked if I would be comfortable taking a lower level position and not managing a team anymore.
      Answer question
      1

      Other Customer Success Manager Interview Reviews for Salesforce

      Customer Success Manager Interview

      Apr 7, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Salesforce

      Interview

      After speaking with HR, there is a two-round interview process. The first interview is behavioral and conversational. The second is a panel interview -- the candidate prepares a presentation and walks through it with the interviewers. Its not a "role play" presentation -- you need to summarize a project you've worked on and exemplify your executive presence.
      3

      Customer Success Manager Interview

      Dec 17, 2025
      Anonymous employee
      Chile
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Salesforce (Chile) in Nov 2025

      Interview

      The process was smooth. The HR team kept me informed of everything that was happening and the next steps. The interviewers were knowledgeable about the topics, and the conversations were productive.

      Interview questions [1]

      Question 1

      How do I deal with difficult situations with clients?
      1 Answer

      Customer Success Manager Interview

      Aug 26, 2025
      Anonymous Interview Candidate
      Ciudad de Mexico
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Salesforce (Ciudad de Mexico)

      Interview

      Excelente, todo el tiempo con la comunicación adecuada por parte del área de HR comunicándose conmigo al finalizar cada entrevista. Quedé entre las 2 últimas finalistas, desafortunadamente no fui elegida

      Interview questions [1]

      Question 1

      Experiencia Laboral, y cuáles fueron los momentos más complicados con un cliente y cómo lo resolví, así como mi mayor logro.
      Answer question