Sallie Mae Customer Service Representative interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 14%In PersonIn Person
- 14%Staffing AgencyStaffing Agency
- 7%RecruiterRecruiter
- 7%Employee ReferralEmployee Referral
Interview search
14 interviews
Sallie Mae interviews FAQs
- Customer Service Representative applicants have rated the interview process at Sallie Mae with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Sallie Mae overall takes an average of 16 days.
- Common stages of the interview process at Sallie Mae as a Customer Service Representative according to 14 Glassdoor interviews include:
One on one interview: 28%
Background check: 28%
Drug test: 13%
Phone interview: 13%
Skills test: 10%
Group panel interview: 8%
Personality test: 3%
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