Customer Service applicants have rated the interview process at Sam's Club with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 6 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Sam's Club overall takes an average of 11 days.
Common stages of the interview process at Sam's Club as a Customer Service according to 8 Glassdoor interviews include:
One on one interview: 24%
Skills test: 16%
Background check: 16%
Drug test: 12%
IQ intelligence test: 8%
Phone interview: 8%
Personality test: 8%
Presentation: 4%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Sam's Club (Texarkana, TX) in Aug 2016
Interview
Short an to the point, had one interview with the human resoures lady. she handed me my paper work to go take my drug test an background check. An i took care of that an she called me a week later to come to work.
Very easy going and explained very well. Nice interviewer and explained job description very well. Long wait time for interview. Everyone was very nice upon arrival and checked on me several times.
I applied in-person. I interviewed at Sam's Club (Thornton, CO) in Jun 2025
Interview
Realize the position doesn’t require a lot of education, but the interviewer should look at the resume of the potential hire and see their experience. Questions should be structured to experience and an understanding of how their skills would apply.
Interview questions [1]
Question 1
“You realize you will have to interact with a lot of people?"
I applied online. The process took 4 days. I interviewed at Sam's Club (Roswell, NM) in Jan 2025
Interview
It was quick and straightforward after the interview started. I waited about 15-20mins before. I was asked if I was great at sales.(Main focus for goal point once getting the job) Interviewer was neutral and fast.
Interview questions [1]
Question 1
I was asked if I were good at sales because it should be the Frontline cashier main focus to reach goal numbers.