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      Sam's Club

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      Customer Service Associate Interview

      May 30, 2019
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sam's Club in May 2019

      Interview

      Going in for an in-person interview soon. They called a week before to do a pre-screen and asked basic questions about my availability and asked if I am able to perform certain tasks.

      Interview questions [1]

      Question 1

      What hours are you available?
      2 Answers

      Other Customer Service Associate Interview Reviews for Sam's Club

      Customer Service Associate Interview

      Jul 17, 2022
      Anonymous Interview Candidate
      San Diego, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Sam's Club (San Diego, CA) in Feb 2018

      Interview

      2 interviews were conducted, one with the hiring manager, and the second one there was a hiring team. Each interview was around 20 minutes long and the questions were rather simple and not too difficult

      Interview questions [1]

      Question 1

      What are your greatest strengths and weaknesses
      Answer question

      Customer Service Associate Interview

      Oct 7, 2017
      Anonymous employee
      Irondale, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Sam's Club (Irondale, AL) in Sep 2014

      Interview

      It was a three step interview. First you met with the COS or the supervisor over you. Then you went to the store manager. after that, it was the manager that would be over you. After you got through the store manager interview, you didn't have to give a representation of how to sell merchandise. I had to demonstrate how to sell a phone and a pen.

      Interview questions [1]

      Question 1

      They didn't really ask questions, they just wanted to see if you could sell their merchandise.
      Answer question

      Sam's Club interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Sam's Club with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sam's Club overall takes an average of 11 days.
      • Common stages of the interview process at Sam's Club as a Customer Service Associate according to 5 Glassdoor interviews include:

        One on one interview:  21%

        Drug test:  21%

        Skills test:  16%

        Background check:  16%

        Phone interview:  5%

        IQ intelligence test:  5%

        Personality test:  5%

        Group panel interview:  5%

        Presentation:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Cashier(958) ;
        2. Merchandiser(370) ;
        3. Sales Associate/Cashier(331) ;
        4. Sales Associate(300) ;
        5. Front End Cashier(256) ;
        6. Cafe Associate(233) ;
        7. Personal Shopper(216) ;
        8. Assistant Manager(214) ;
        9. Tire Technician(170) ;
        10. Cake Decorator(166) ;
        11. Produce Associate(164) ;
        12. Member Specialist(158) ;
        13. Cart Attendant(148) ;
        14. Associate(146) ;
        15. Meat Cutter(124) .


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      Jobs at Sam's Club

      2 jobs in United States
      Senior Manager, Contact Center - Business Performance & Analytics
      Bentonville, AR
      ·
      $80K - $155K /yr
      (Employer provided)
      View job
      Senior Manager, Contact Center - Digital and Channel Strategy
      Bentonville, AR
      ·
      $80K - $155K /yr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs