Easy overall! Showed up and walked through the process with the manager. The manager asked a few questions and that was that. Was given an offer in a couple days.
The interview process was pretty average. They made sure I could work certain shifts and be a member of a team. All of the questions were pretty basic and average.
I applied online. I interviewed at Sam's Club (Seattle, WA)
Interview
It was good and low stressful process. First step, set up for quick call. They asked me about my background, my experiences with customer services. At the end, aske for the next round of interview in-person.
Interview questions [1]
Question 1
Asked about hypnotical question of the customer being hard customer and how would you handle it.
Nice ir was quite lengthy but the office was nice and the interviewer was kind. I had to wait a long time which i was discouraged all in all the prices were good enough to skip
Customer Service Representative applicants have rated the interview process at Sam's Club with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 32 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Sam's Club overall takes an average of 11 days.
Common stages of the interview process at Sam's Club as a Customer Service Representative according to 19 Glassdoor interviews include:
One on one interview: 24%
Skills test: 17%
Background check: 14%
Phone interview: 14%
Drug test: 14%
IQ intelligence test: 7%
Presentation: 5%
Group panel interview: 2%
Personality test: 2%
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