I applied online. I interviewed at Samsara in Jan 2021
Interview
There was an initially phone screening with the recruiter via phone and then I was scheduled to meet with 4 members of the CSM organization. The process was pretty straightforward with back to back interviews all via Zoom. I just don't understand why companies need to have 4 and 5 peers interview candidates. I really don't feel as if that's the best way to find a great candidate. I think Samsara is missing out on really great talent because they are allowing entry level CSM's to interview experience candidates. Good luck! Something a rejections is really not bad news at all.
Very nice interviewers, but lack of communication once you're removed from the process. When you advance to the next round, they communicate quickly, but they never sent a rejection despite being further in the process. Their web portal is a good idea in theory but is not actually updated with your interview status.
I applied through other source. I interviewed at Samsara in Mar 2026
Interview
The interview process was well-organized start to finish and every person I spoke with was impressive. Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything.
The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow.
The recruiter was responsive and communicative the whole way through. Overall a great experience.
Advice: Map your stories to Samsara’s values before you go in and come with strong questions for each interviewer. They reserve time for it and it matters.
Interview questions [1]
Question 1
The interviews are heavily behavioral so expect questions like “Tell me about a time you identified risk on an account before the customer raised it” or “Describe a situation where you had to align internal teams around a customer outcome.” Every question ties back to their company values — that’s the throughline across all rounds.
I applied through other source. The process took 5 weeks. I interviewed at Samsara in Mar 2026
Interview
The process moved from a recruiter outreach to a hiring manager screen, then a mock EBR presentation, and finally back-to-back senior leader behavioral panels. Well-organized start to finish and every person I spoke with was impressive.
Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything.
The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow.
Recruiter was responsive and communicative the whole way through. Overall a great experience.
Advice: Map your stories to Samsara's values before you go in and come with strong questions for each interviewer. They reserve time for it, and it matters.
Samsara interviews FAQs
Enterprise Customer Success Manager applicants have rated the interview process at Samsara with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Enterprise Customer Success Manager roles take an average of 23 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Samsara overall takes an average of 24 days.
Common stages of the interview process at Samsara as a Enterprise Customer Success Manager according to 13 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 22%
Presentation: 20%
Group panel interview: 16%
Background check: 14%
Skills test: 4%
Drug test: 2%
IQ intelligence test: 2%
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