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      Samsara

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      Samsara interviewsSamsara Enterprise Customer Success Manager interviewsSamsara interview
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      Enterprise Customer Success Manager Interview

      Jun 9, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Samsara

      Interview

      Long interview process, behavioral interviews are S.T.A.R. based. Recruiter call > Hiring Manager > On-Site (4 30min interviews) > Challenge round interview > Executive Interview. My recruiter was excellent so the process went quite smoothly. Make sure you follow the instructions for the challenge round attentively and elicit feedback from recruiter prior to the presentation.

      Interview questions [1]

      Question 1

      Tell me about a time you received poor feedback, and what you did to respond.
      Answer question
      3

      Other Enterprise Customer Success Manager Interview Reviews for Samsara

      Enterprise Customer Success Manager Interview

      May 2, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Samsara

      Interview

      Very nice interviewers, but lack of communication once you're removed from the process. When you advance to the next round, they communicate quickly, but they never sent a rejection despite being further in the process. Their web portal is a good idea in theory but is not actually updated with your interview status.

      Enterprise Customer Success Manager Interview

      May 18, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Samsara in Mar 2026

      Interview

      The interview process was well-organized start to finish and every person I spoke with was impressive. Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything. The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow. The recruiter was responsive and communicative the whole way through. Overall a great experience. Advice: Map your stories to Samsara’s values before you go in and come with strong questions for each interviewer. They reserve time for it and it matters.

      Interview questions [1]

      Question 1

      The interviews are heavily behavioral so expect questions like “Tell me about a time you identified risk on an account before the customer raised it” or “Describe a situation where you had to align internal teams around a customer outcome.” Every question ties back to their company values — that’s the throughline across all rounds.
      Answer question
      1

      Enterprise Customer Success Manager Interview

      Apr 18, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 5 weeks. I interviewed at Samsara in Mar 2026

      Interview

      The process moved from a recruiter outreach to a hiring manager screen, then a mock EBR presentation, and finally back-to-back senior leader behavioral panels. Well-organized start to finish and every person I spoke with was impressive. Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything. The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow. Recruiter was responsive and communicative the whole way through. Overall a great experience. Advice: Map your stories to Samsara's values before you go in and come with strong questions for each interviewer. They reserve time for it, and it matters.

      Samsara interviews FAQs

      • Enterprise Customer Success Manager applicants have rated the interview process at Samsara with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Enterprise Customer Success Manager roles take an average of 23 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Samsara overall takes an average of 24 days.
      • Common stages of the interview process at Samsara as a Enterprise Customer Success Manager according to 13 Glassdoor interviews include:

        One on one interview:  22%

        Phone interview:  22%

        Presentation:  20%

        Group panel interview:  16%

        Background check:  14%

        Skills test:  4%

        Drug test:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(147) ;
        2. Account Development Representative(144) ;
        3. Senior Account Executive(62) ;
        4. Software Engineer(47) ;
        5. Mid Market Account Executive(37) ;
        6. Sales(37) ;
        7. Sales Engineer(27) ;
        8. Recruiter(23) ;
        9. Technical Support Engineer(18) ;
        10. Technical Support Specialist(17) ;
        11. Commercial Account Executive(16) ;
        12. Senior Software Engineer(15) ;
        13. Manager(14) ;
        14. Director(12) ;
        15. Enterprise Account Executive(12) .


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      Jobs at Samsara

      217 jobs in United States
      Enterprise Customer Success Manager
      Atlanta, GA
      ·
      $98K - $132K /yr
      (Employer provided)
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      Enterprise Customer Success Manager - Public Sector
      Atlanta, GA
      ·
      $98K - $132K /yr
      (Employer provided)
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      Manager, Enterprise Customer Success - Select
      Atlanta, GA
      ·
      $126K - $169K /yr
      (Employer provided)
      View job
      Sr. Manager, Customer Success
      Atlanta, GA
      ·
      $143K - $230K /yr
      (Employer provided)
      View job
      Sr. Manager, Customer Success
      Los Angeles, CA
      ·
      $143K - $230K /yr
      (Employer provided)
      View job
      View all Enterprise Customer Success Manager Jobs