The process was smooth, well-organized, and very transparent. After an initial recruiter screen, I had a series of interviews with the hiring manager, support managers, and finally the director of technical support. Most of the questions were behavioral, focused on problem-solving, customer experience, and alignment with Samsara’s values. The tone was professional but friendly, and I felt encouraged to share real examples rather than give “perfect” answers. The recruiter was very supportive throughout, always sharing prep tips and keeping me informed at each stage. Overall, it felt like a thoughtful process that gave me a clear picture of the role and company culture.