I applied online. The process took 4 weeks. I interviewed at Santander (Madrid) in Dec 2021
Interview
Muy buen proceso, primero una entrevista con HR, súper agradable parecía más bien una conversación. Luego otra entrevista con el jefe del área, preguntas más situaciones y de tu experiencia previa con ejemplos, muy agradable también. Luego otras dos más con case study’s y role playings para resolver.
I interviewed at Santander (Lisbon, Lisbon District)
Interview
was okay, the interviewer was nice and professional, it lasted for about 30 mins but i havent heard back from them and nor the email to inform me the result as well
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
I interviewed at Santander (Milton Keynes, England)
Interview
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview