I applied through an employee referral. I interviewed at Scott Credit Union (Evergreen Park, IL) in Jul 2022
Interview
I can’t explain how this was the best smoothies interview I have ever been on in my life, I interviewed with the regional manager and the Branch manager and I must say both of them was very nice from start to finish everyone I have spoke with has been so nice and helpful they made you feel very welcomed the entire time of the interview process.
Interview questions [1]
Question 1
Have you ever cross sale, when was a difficult time you had working
I applied online. I interviewed at Scott Credit Union (Scott Air Force Base, IL) in Jun 2026
Interview
I applied for the position online. Within a week, I had a request for a phone screening. A few days later, I received an email for an in person interview request at the branch the position was for. It took about a week and a half for a follow up call from the interview. which included the offer.
Interview questions [1]
Question 1
Describe a time when you had a difficult interaction with a customer.
I applied online. The process took 1 week. I interviewed at Scott Credit Union (Wood River, IL) in Mar 2025
Interview
The Scott Credit Union hiring team was very welcoming, polite, and professional. They made me feel very comfortable and they gave me adequate time to answer each question that they asked.
Financial Service Representative (FSR) applicants have rated the interview process at Scott Credit Union with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 88.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Service Representative (FSR) roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Scott Credit Union overall takes an average of 22 days.
Common stages of the interview process at Scott Credit Union as a Financial Service Representative (FSR) according to 3 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
One on one interview: 20%
Group panel interview: 13%
Personality test: 13%
Skills test: 13%
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