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      Scripps Health

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      Patient Service Representative II Interview

      Apr 27, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Scripps Health

      Interview

      brief telephone interview and was invited in for a panel interview (1 manager and 2 employees who have been working at Scripps for over 5 years), was then told I would get a call back within a week or so for the status, 3 weeks passed, did not hear back so I decided to call and follow up, was then told they are still interviewing and they would let me know. A few days later I log in to my job profile where I applied online and the status changed to "No longer under review".

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question
      5

      Other Patient Service Representative II Interview Reviews for Scripps Health

      Patient Service Representative II Interview

      Aug 21, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Scripps Health

      Interview

      Applied online, received email for phone screen 2 days later. Was asked for 1:1 on a Friday with hiring manager. Interview was fairly easy & I was offered the position the following Monday

      Interview questions [1]

      Question 1

      How do you handle angry patients or employees
      Answer question
      14


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      Scripps Health interviews FAQs

      • Patient Service Representative II applicants have rated the interview process at Scripps Health with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 76.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Patient Service Representative II roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Scripps Health overall takes an average of 27 days.
      • Common stages of the interview process at Scripps Health as a Patient Service Representative II according to 2 Glassdoor interviews include:

        Phone interview:  25%

        Background check:  13%

        Group panel interview:  13%

        Drug test:  13%

        Personality test:  13%

        One on one interview:  13%

        Skills test:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Registered Nurse(192) ;
        2. Registered Nurse, BSN(77) ;
        3. Medical Assistant(76) ;
        4. Patient Care Assistant (PCA)(59) ;
        5. Patient Service Representative(55) ;
        6. Certified Nursing Assistant CNA(39) ;
      Diet Clerk
      (19) ;
    • Manager(16) ;
    • Staff RN(15) ;
    • Project Manager(14) ;
    • Nurse Practitioner(13) ;
    • Lab Assistant(12) ;
    • Respiratory Therapist(12) ;
    • Scheduling Specialist(12) ;
    • Certified Medical Assistant(10) .
    • Jobs at Scripps Health

      39 jobs in United States
      Scheduling Specialist - Urology - Torrey Pines
      La Jolla, CA
      ·
      $27 - $36 /hr
      (Employer provided)
      View job
      Patient Service Representative - Call Center - 4S Ranch
      San Diego, CA
      ·
      $26 - $33 /hr
      (Employer provided)
      View job
      Surgical Coordinator - Miramar
      San Diego, CA
      ·
      $26 - $34 /hr
      (Employer provided)
      View job
      Patient Service Representative - Mammography - Rancho Bernardo
      San Diego, CA
      ·
      $26 - $33 /hr
      (Employer provided)
      View job
      Patient Service Representative - Neurology - Rancho Bernardo
      San Diego, CA
      ·
      $26 - $33 /hr
      (Employer provided)
      View job
      View all Patient Service Representative II Jobs