Service Center Representative applicants have rated the interview process at Sedgwick with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Center Representative roles take an average of 32 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Sedgwick overall takes an average of 25 days.
Common stages of the interview process at Sedgwick as a Service Center Representative according to 16 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 14%
Personality test: 14%
Background check: 14%
Drug test: 12%
IQ intelligence test: 8%
Group panel interview: 6%
Skills test: 6%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
They use the STAR method for interviews. A lot of tell me about a time questions. Do your research on that method and you will do fine. You more than likely will interview with at least 2 people.
Interview questions [1]
Question 1
Tell me about a time you dealt with conflict at work and how you dealt with it.
I applied online. The process took 2 months. I interviewed at Sedgwick (Orlando, FL) in Mar 2015
Interview
They called for 2 phone interviews, call your current employer if you have one. Then they do a background check. It takes the longest but once it comes back they set up an interview. It took 2 weeks for a call back and they started me in the training class.
I applied online. I interviewed at Sedgwick (Memphis, TN) in May 2023
Interview
The Direct Hire - 1st Interview was quick and painless. It was conducted via HireVue. The interview consisted of mainly video responses where you will be asked a question and your answer to that question is recorded. You cannot pre-record your answers. There are no do-overs. You will have about 30-40 seconds to prepare in between questions.
I applied online. I interviewed at Sedgwick in Jun 2022
Interview
The interview process Sedgwick provided was very simple and nothing too nerve-wracking. My first interview was through Hirevue, which wasn't difficult at all. After a few days, I was contacted to participate in a live interview with a recruiter, which was very conversational, comfortable, and to the point. I love how they have developed an interview process that doesn't suck the life out of you. Nevertheless, I did get the job offer. :)