I applied online. I interviewed at SentinelOne (New York, NY) in Oct 2025
Interview
HR Recruiter, Hiring Manager, Hiring Manager Peer, Head of CS org. It great, I was told by each that I was definitely a running to go final stages, then DEAD SILENCE, no response, nothing.. not even thanks but no thanks! It was disappointing since we are all desperate to get a job since so many layoffs in tech.
Interview questions [1]
Question 1
Basic boring CSX questions like, what was your most difficult customer and how did you handle that customer
A lady from talent acquisition asked me a few questions and just simply rejected without any reasons articulated. The communication took so long. It was more like interrogation rather than interview.
Interview questions [1]
Question 1
What segment of customers did you look after in the past?
I applied through an employee referral. The process took 3 weeks. I interviewed at SentinelOne
Interview
The interview process at SentinelOne was a truly positive experience from start to finish. It included an initial screening with the People team, followed by several rounds with the hiring manager and other team members. Everyone I met was sharp, well-prepared, and respectful of my time — all interviews started on time and felt meaningful.
Even though I didn’t receive an offer due to the high level of competition, I can only be grateful for having had the chance to meet such talented and professional people.
Interview questions [1]
Question 1
Describe your day by day as a Customer Success Manager.
Customer Success Manager applicants have rated the interview process at SentinelOne with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 10 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at SentinelOne overall takes an average of 21 days.
Common stages of the interview process at SentinelOne as a Customer Success Manager according to 4 Glassdoor interviews include:
Phone interview: 43%
One on one interview: 29%
Background check: 14%
Skills test: 14%
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