Patient Experience Coordinator applicants have rated the interview process at Serenity Healthcare with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Experience Coordinator roles take an average of 11 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Serenity Healthcare overall takes an average of 15 days.
Common stages of the interview process at Serenity Healthcare as a Patient Experience Coordinator according to 5 Glassdoor interviews include:
One on one interview: 31%
Background check: 31%
Phone interview: 23%
Group panel interview: 8%
Skills test: 8%
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The interview process was quick and thorough, details in regards to the role were briefly explained. There were 3 interviews and they each emphasized the importance of our patients and the values serenity holds.
I applied online. I interviewed at Serenity Healthcare in Mar 2026
Interview
It was great, 1 phone interview and 2 teams interviews. With both people throughout the interviews i really felt like they wanted to get to know me and talk. Of-course I was a little nervous at the beginning but I enjoyed the process
I applied online. The process took 1+ week. I interviewed at Serenity Healthcare (Southlake, TX) in Aug 2025
Interview
I had a Teams call with my supervisor, Preston. I was then asked to come into the office for an in-person interview. Lastly, I had a Teams call with Preston and his supervisor, Brad.