Tms Technician applicants have rated the interview process at Serenity Healthcare with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Tms Technician roles take an average of 12 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Serenity Healthcare overall takes an average of 15 days.
Common stages of the interview process at Serenity Healthcare as a Tms Technician according to 10 Glassdoor interviews include:
One on one interview: 35%
Background check: 20%
Phone interview: 20%
Skills test: 15%
Personality test: 5%
Other: 5%
Here are the most commonly searched roles for interview reports -
First round/screening call, interviewer was late and incredibly rushed. To be a TMS Tech here, must have 2 years full time customer service experience, as long as you've finished High school. Despite having a BSc, variety of experience part-time and 1 yr full time., automatically demoted to receptionist
Other Tms Technician Interview Reviews for Serenity Healthcare
I applied through a recruiter. The process took 2 weeks. I interviewed at Serenity Healthcare
Interview
Fun and straightforward. Great recruiter. I had three interviews. One with a recruiter, one with the regional director and one with the center manager.
Straight forward interview but they are looking for the best candidate.
I applied online. The process took 3 weeks. I interviewed at Serenity Healthcare (Holladay, UT) in Sep 2025
Interview
Job hunter beware: this company uses bait and switch tactics to bring in candidates for completely different positions. I applied for a the "Customer Service Lead" as posted on LinkedIn. As of writing this review, it is still posted. They reached out to me to interview for the position I applied to. During the interview, I was told I was interviewing for a completely different position with completely different responsibilities. When I spoke to the hiring manager during the interview, she had no idea what I was talking about. I was furious, but kept my anger contained. I had spent hours preparing for an interview for a position that does not exist and was hoodwinked into interviewing for a completely different position. If they have to use dishonest tactics to bring in candidates, then they are not a company worth even applying for. I sent them a message later on that day and asked to be removed from the list of candidates.
Interview questions [1]
Question 1
If hired, what would you do to get started in the role.
I applied online. The process took 1 week. I interviewed at Serenity Healthcare (Cottonwood Heights, UT) in Sep 2025
Interview
You interview with a large group of other candidates one at a time. If you pass the first interview, you meet with the reginal manager for a review and if selected, a recruiter contacts you within a few days. Was easy but definitely felt like a cattle call interview.