Service Coordinator applicants have rated the interview process at Service Coordination with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 43.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Coordinator roles take an average of 30 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Service Coordination overall takes an average of 27 days.
Common stages of the interview process at Service Coordination as a Service Coordinator according to 15 Glassdoor interviews include:
Phone interview: 34%
Group panel interview: 20%
Presentation: 9%
Skills test: 9%
One on one interview: 9%
Background check: 9%
IQ intelligence test: 6%
Drug test: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Service Coordination in Sep 2022
Interview
First, a recruiter conducted a 30–45-minute phone interview with me. This interview was very basic and asked questions about past work experience. The second interview was virtual with three managers from the county I would be working in. They asked many detailed questions about past situations that related to the job. Many of the questions were a bit difficult to answer since I am a recent graduate and do not have case worker expeirence. The job description specifically stated new graduates were encouraged to apply. I really enjoyed the managers who interviewed me and felt like the position would be a great fit. Unfortuntely, I was not informed until the last 5 minutes of the interview that position was actually available and they were creating a queue of eligible applicants. They explained they are hoping to expand in 6-9 months and wanted to have candidates who have already been through the interview process ready for when the time came. While this isn't inherently an issue, I found it dishonest they did not tell me until the very end of the second interview. Due to the lack of an immediately/soon available position, I chose to remove myself from consideration for the position. I felt lied to and felt this dishonestly was a glimpse into how the organization is run.
Interview questions [1]
Question 1
Provide an example of a time where you had to gather various people together and conducted a meeting as an advocate for someone else.
I interviewed at Service Coordination (Baltimore, MD)
Interview
First a screening interview then an interview with the hiring manager.
Rigid but ultimately simple and thorough interview. Questions were primarily asking to "describe a time when". Not a bad experience at all.
I applied online. I interviewed at Service Coordination
Interview
There were 2 virtual interviews - one with HR the other with supervisors. The second took about 1.5 hours. They also have you complete a sample writing assignment to see how detailed you are.
I applied through an employee referral. The process took 3 days. I interviewed at Service Coordination (Catonsville, MD) in Sep 2024
Interview
There was one interview with the talent acquisition, and the next step would be with the supervisor in the area I applied to in my field of work. I never got a call back for a second interview. I was surprised I was not picked based on a reference from a colleague who works for SCI. We both had the same job before SCI, and technically, I had more work experience, being older than her in other work, and I did not qualify for the second interview. We both were puzzled and disappointed to say I needed more experience, which again did not make sense. I think they care more about a certain degree than hands-on work experience.
Interview questions [1]
Question 1
Tell me why you would like to work for SCI?
Many scenario questions, describe a time you had to tell a client no and it was not in policy.