The interview process was conducted smoothly and without any flaws. During the interview, I was asked a variety of questions related to Java, SQL, databases, and JavaScript. The questions consisted of fundamental database-related inquiries, including topics such as left joins, inner joins, truncate commands, and delete commands.
Other Technical Support Engineer Interview Reviews for ServiceNow
it was 3 round first being the behavioral, then the technical questions where you go over each of the aspects of code for frontend, another interview on how you would handle some cases prioritization and stuff.
Both times interviewers did not show up, third time they were 20 minutes late to a 30 minute interview. Horrible experience, especially when you prepare for the interview only to have the team consistently no show.
It's really a disappointed experience and totally waste of time. I did some search and find out they just want to hire contractors, not permanent employees, also they have a preference to candidates from a specific country, which is unfair to other candidates. And just like what other reviews said, if they want you then they will response really quick, if they don't want you then they will ghost you and not update their system, so you won't have any feedback. I don't know it's the company's problem or the team's problem, but I won't apply for ServiceNow positions anymore, really disrespect to candidates.
Technical Support Engineer applicants have rated the interview process at ServiceNow with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 51.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 32 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at ServiceNow overall takes an average of 28 days.
Common stages of the interview process at ServiceNow as a Technical Support Engineer according to 29 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 18%
One on one interview: 14%
Skills test: 12%
Presentation: 11%
Personality test: 10%
Background check: 8%
IQ intelligence test: 6%
Other: 1%
Drug test: 1%
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