Initial general interview, then they move you to a second. First interview was fine. The second interview was pretty bad though. Low professionalism throughout - didnt even bother to turn on his camera, which I didn't mind too much, but also didn't seem to be listening to my answers or even caring much at all.
By the end of the interview, he just said I should learn more about what an SDR position is and think about if I'm ready to go through rejection. I probably mentioned rejection about ten times during the interview and knew about the role and the company. I completely understand if ServiceTitan is quite simply looking for more specific experience in a candidate, but the way this interview went was pretty ridiculous.
The interviewer repeated that the "tech space" is going through tough times like 3 times during the interview. I get it, I can read the news if i want to hear that. That's obviously not a very inspiring thing to say during the interview anyways. Why would you lead with that? By the time the second interview was over, I realized I probably wouldn't have even wanted to work at Servicetitan anyways, because it was a waste of time to speak with a disengaged interviewer. He also set up a cold call exercise and said "nobody gets this". This is probably the only company that sets up a cold call exercise just to get aspiring candidates to fail!
Finally, the second interviewer said they would get back to me no matter what, and they never did. I don't expect all companies to get back to me after rejection, but why be dishonest with me?
Interview questions [1]
Question 1
Why do you want to work at ServiceTitan, what is something you have achieved?
I interviewed at ServiceTitan (Philadelphia, PA) in Jun 2026
Interview
Probably one of the smoothest Interview processes that I have gone through in a long time. Great communication throughout the entire process. Interview team seemed very pleasant to speak with and asked meaningful questions that made me think outside of the box.
Interview questions [1]
Question 1
Why do I want to work at Service Titan out of all of the Tech companies out there?
Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared
I applied through a recruiter. The process took 3 days. I interviewed at ServiceTitan (Toronto, ON) in Apr 2026
Interview
Friendly, Straightforward, and quick for the first round of interviews. Clear explanation of next steps and required preparation for success in upcoming interviews. The interview process is pretty quick so time for preparation may be limited.