Shaw's Customer Service Representative CSR interview questions
based on 4 ratings - Updated Dec 20, 2023
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
4 interviews
Shaw's interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Shaw's with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Shaw's overall takes an average of 12 days.
Common stages of the interview process at Shaw's as a Customer Service Representative CSR according to 4 Glassdoor interviews include:
One on one interview: 100%
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Easy and quick. Asked a few standard retail questions. Casual as I had worked there already. Not much more to say about it. Took around 15 minutes and I was offered the job on the spot.
Interview questions [1]
Question 1
What would you do if a customer asks you a question you don’t know the answer to?
One one on one with Customer service manager. In the office, 15 minutes. Only 5-10 questions. They then explained the role and what would be needed to start. It was quick and easy.
Interview questions [1]
Question 1
What would you do if a customer asks you a question you don't know the answer to.